070com Privacy Policy

070com is a trusted online casino and betting platform in Bangladesh. We place the highest priority on the privacy of our users. This Privacy Policy ("Policy") describes how 070com collects, uses, discloses, and protects your personal information.

By using our platform, you are considered to have given your consent to the terms of this Policy. If you do not agree with this Policy, please refrain from using our platform. This Privacy Policy may be updated at any time; in the event of changes, we will notify you via a notice on the platform.

This Policy applies to all 070com services, websites, and mobile applications where users register, log in, play games, or carry out financial transactions.

1 Information We Collect

We collect various types of information to ensure a safe and smooth experience on the 070com platform. The information collected is as follows:

a. Personal Identification Information:

• Full name and date of birth
• Email address and contact details
• National ID number or passport number (for identity verification)
• Residential address

b. Financial Information:

• bKash, Nagad, or Rocket mobile banking number
• Deposit and withdrawal history
• Transaction amounts and timestamps

c. Technical Information:

• IP address and device information
• Browser type and operating system
• Cookie and log file data
• Session duration and pages accessed

d. Gaming Activity Information:

• Betting history and game preferences
• Win and loss records
• Bonus usage history

2 How We Collect Information

We collect your information through various methods:

• Directly Provided Information: Information you provide during registration forms, the login process, and when contacting customer support.
• Automatically Collected Information: Information collected automatically through cookies, pixel tags, and similar technologies when you use our platform.
• Third-Party Sources: Information received from identity verification agencies and fraud prevention services.
• Payment Processors: Transaction-related information through payment service providers such as bKash, Nagad, and Rocket.

3 How We Use Your Information

070com uses your personal information for the following purposes:

1. Account Management: To create, verify, and manage your account.
2. Service Delivery: To process gaming services, betting facilities, and financial transactions.
3. Security Assurance: To prevent fraud, money laundering, and other illegal activities.
4. Customer Support: To resolve your complaints and inquiries and to provide assistance via live chat.
5. Legal Compliance: To comply with applicable laws and regulations.
6. Personalized Experience: To provide relevant promotions and offers based on your preferences.
7. Platform Improvement: To conduct analysis in order to improve our services and user experience.

4 Disclosure of Information and Sharing with Third Parties

070com does not sell or rent your personal information. However, we may disclose information in the following circumstances:

a. Service Support Partners:

We may share information with our trusted service providers, such as payment processors, identity verification agencies, and technology infrastructure providers. These partners are not permitted to use the information beyond the purposes we have directed.

b. Legal Obligations:

We may be required to disclose your information to authorities in order to comply with court orders, government directives, or applicable laws.

c. Business Transfers:

In the event of a company merger, acquisition, or asset sale, your information may be transferred to a new entity. We will notify you in advance in such circumstances.

d. Security Protection:

Information may be shared with relevant authorities to investigate and prevent fraud, hacking, or other cybercrimes.

5 Cookie Policy

Cookies are small text files stored in your browser. 070com uses the following types of cookies:

• Essential Cookies: Essential for the core functionality of the platform, such as maintaining login sessions. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences and provide a personalized experience.
• Analytics Cookies: Used to monitor the usage of our platform and improve performance.
• Security Cookies: Used to detect fraudulent activity and keep the platform secure.

You can control or reject most cookies through your browser settings. However, please note that disabling certain cookies may limit the functionality of the platform.

6 Data Security Measures

070com adopts industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data transfers between your browser and our servers are secured by 256-bit SSL encryption.
• Secure Data Storage: All personal information is stored in encrypted databases, accessible only to authorized personnel.
• Two-Factor Authentication: Two-factor authentication is provided to enhance account security.
• Regular Security Audits: Our systems undergo regular security testing to identify and address vulnerabilities.
• Access Controls: Access to your information is restricted to only those employees who require it for their job responsibilities.
• Firewall Protection: Our network is secured using advanced firewalls and intrusion detection systems.

While we make every effort to protect your information, no method of internet transmission or electronic storage is 100% secure. In the event of any security breach, we will notify you as quickly as possible in accordance with applicable laws.

7 Data Retention Period

We retain your personal information for as long as it is needed for the purposes described in this Policy or as required to comply with legal obligations.

• Account Information: Retained for as long as your account is active and, after closure, for a specified period as required by law.
• Transaction Information: Financial transaction records are retained for a specified number of years in accordance with legal obligations.
• Gaming History: Retained for the period necessary for dispute resolution and responsible gaming monitoring.
• Communication Records: Customer support communications are retained for a specified period.

At the end of the retention period, we securely delete or anonymize your information so that it can no longer be linked to any individual.

8 Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we have collected about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information in your account.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that the processing of your information be limited in certain circumstances.
• Right to Portability: The right to receive your information in a structured, commonly used format.
• Right to Object: The right to object to the processing of your information in certain cases.

To exercise these rights, please contact us via live chat or email. We will process your request within the designated timeframe.

9 Protection of Minors' Information

070com is intended for users aged 21 and above only. We do not intentionally collect personal information from any person under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. Parents or legal guardians who believe their child has shared information with us may contact us directly.

10 International Data Transfers

To facilitate the provision of our services, your information may be processed or stored on servers located in various countries. Those countries may not have the same data protection laws as your country.

Regardless of where your information is processed, we will ensure the security measures described in this Privacy Policy. We use appropriate contractual and technical safeguards for international data transfers.

11 Third-Party Links and Services

Our platform may sometimes contain references to third-party services, such as payment gateways (bKash, Nagad, Rocket) or game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe).

These third parties have their own privacy policies. 070com is not responsible for the privacy practices of these services. We encourage you to read the privacy policy of any third-party service before using it.

12 Changes and Updates to This Policy

070com may update this Privacy Policy from time to time. If there are significant changes to the Policy, we will inform you in the following ways:

• By displaying a notice on the platform homepage
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of the page

Continued use of the platform after any changes will be considered as your acceptance of the updated Policy. If you do not agree with the changes, you have the right to request that your account be closed.